Recently I’ve been changing all my email addresses from Gmail to ProtonMail for my most-used accounts (it will take me much more time to change all of them but when I see one with Gmail I change it right away).
Enough background story.
Most of the well-made website have an option that lets you change your email address as you wish (with verification emails) and it’s convenient for everyone. I realized that some of the websites just CAN’T change your email address.
Nvidia (yes I’m throwing names) has my email address, but I couldn’t edit it. So I contacted the support and they told it “We’ll look into it” (they first told me I just had to edit the field on my profile but that wasn’t possible since everything was greyed-out). Few days later they send me an email “You cannot change your email, please create another account”. I’m sorry, what ?!
I’m also going to talk about the ones who ask for a copy of your ID card, I’m not going to forget about them.
This time it’s on a game (called Black Desert Online). I contact them because I CAN’T CHANGE IT MYSELF. “We need a picture of your ID”. After arguing with them, I finally got over it and thought “Let’s trust them, whatever”. He answers back “I have now concluded that it does not meet the requirements to verify ownership. A copy of your photo ID card, taken in front of today’s physical newspaper clearly showing the date, or over your screen showing this open ticket – added as an attachment. Please note that no information can be obstructed in any way. The ID card has to physically be next to the screen, as we need to see the ticket number, and possibly the time and date on it too.”.
And there are many more, but those are really toxic.
I don’t know if I’m the only one thinking that, but this is going too far.